WeeklyLawn Terms of Service

1) Definitions

“WeeklyLawn,” “we,” “us,” “our”

Means the service branded as WeeklyLawn and the business entity or individual operating it.

“Customer,” “you,” “your”

Means the person subscribing to or using the Service.

“Property”

Means the service address you provide.

“Plan”

Means the subscription tier you select (Small, Medium, Large) and the included services described on our website at the time of signup.

“Lawn Area”

Means the approximate total square footage of grass areas we must mow at the Property (front, back, side, and other mowable grass areas).

2) Service Overview

2.1 What’s included

Unless your Plan states otherwise, monthly Plans include:

• Weekly mowing of the Lawn Area (as conditions allow)
• Edging and trimming grass around hard surfaces (such as sidewalks, driveways, curbs, patios) within reasonable limits

2.2 What’s not included

Unless explicitly added as a paid add-on, the Service does not include:

• Weed pulling, landscaping, planting, mulch work, or bed maintenance
• One-off custom requests performed on site
• Bagging, hauling, or disposal of clippings or debris
• Tree work, brush clearing, or heavy leaf removal
• Repairs to irrigation systems, sprinklers, lighting, edging, or underground utilities

2.3 Intentionally simple

WeeklyLawn is designed for standardized, recurring lawn care. We do not provide on-site quoting or custom project work as part of the subscription.

3) Scheduling, Access, and Contactless Service

3.1 No guaranteed day or time

We will assign a service day and route window, but we do not guarantee an exact time. Weather, route optimization, equipment needs, staffing, holidays, and other factors may require schedule changes.

3.2 Skipped or rescheduled visits

We may skip or reschedule a visit due to rain, wet ground, unsafe conditions, serviceability issues, mechanical failure, or other operational reasons. Your Plan is a subscription to recurring service availability, not a guarantee of a specific number of visits per calendar month.

3.3 Contactless permission to enter

By subscribing, you authorize WeeklyLawn and its personnel to enter the Property for the purpose of performing the Service during your assigned service window. You agree to provide any necessary access details (such as gate codes) and to keep access available.

3.4 Customer presence not required

You are not required to be home. We will not attempt to obtain in-person “sign off” for each visit.

3.5 Weekly service cadence

“Weekly service” refers to a regular service cadence and route assignment, not a guarantee of a specific number of visits per week or per month. Visits may be skipped, rescheduled, or delayed due to factors including, but not limited to, weather, holidays, equipment failure, staffing, safety, or access constraints.

4) Yard Size Selection and Plan Adjustments

4.1 Your responsibility to choose the correct Plan

You represent that the Plan you choose matches the Property’s Lawn Area and serviceability characteristics.

4.2 Verification and reclassification

If we determine that the Property does not match the selected Plan (for example, Lawn Area exceeds the tier range, or the Property has conditions that materially increase service time), we may:

• Notify you that the Plan must be updated
• Increase or decrease your Plan to the appropriate tier effective immediately or at the next billing cycle
• Charge any applicable difference for the current period if you were materially under-tiered

4.3 If you decline an adjustment

If you refuse to update to the appropriate Plan after notice, we may pause or cancel service and, if applicable, cancel your subscription.

4.4 Hard limits

We may exclude properties over the maximum Lawn Area stated on our website, and properties that are rural, acreage, or otherwise outside our standard service model. We may decline service at our discretion.

5) Property Conditions and Customer Responsibilities

To keep service fast, safe, and predictable, you agree to the following:

5.1 Clear the service area

Before service day, you will reasonably remove or secure items that interfere with mowing or grass trimming, including toys, hoses, pet waste, low-hanging decorations, loose rocks, and debris.

5.2 Pets and animals

You will secure pets and ensure the Property is safe to enter. We may skip service if animals present a safety risk.

5.3 Gates and access

You will provide accurate gate codes or instructions and keep gates unlocked during the service window. If we cannot access the lawn, we may skip that visit.

5.4 Mark hazards and sensitive items

You are responsible for identifying and marking hazards including but not limited to: hidden sprinkler heads, irrigation lines, invisible fencing, landscape wiring, fragile edging, shallow utilities, drainage caps, or decorative items near grass edges.

5.5 Underground utilities and obstructions

You are responsible for ensuring underground utilities are properly installed and compliant. We are not responsible for damage to unmarked, shallow, or improperly installed underground items.

5.6 Work area condition

The work area must remain clear of hazards, obstacles, debris, items, people, animals, and any other condition that may interfere with, prolong, delay, or prevent service. If the work area is not clear or safe, we may render partial service or decline service for that visit, at our discretion. Scheduling may be adjusted without refund or credit, subject to Sections 7.5 and 7.8.

6) Service Standards and Normal Variations

6.1 Reasonable standards

We aim to provide consistent service appropriate for subscription lawn maintenance. Results can vary based on grass type, weather, growth rate, soil conditions, prior lawn condition, obstacles, and access.

6.2 Clippings

Unless otherwise stated, clippings may be mulched or side-discharged as part of normal mowing. Bagging is not included.

6.3 Dormant or slow-growth periods

During periods of slow growth, we may reduce frequency or skip a week at our discretion without changing your monthly price, unless your Plan explicitly states otherwise.

7) Payments, Billing, and Cancellation

7.1 Recurring billing

Your subscription automatically renews and is billed on a recurring basis (typically monthly) unless canceled.

7.2 Payment processor

Payments are processed through a third-party payment processor (such as Stripe). Your payment information is handled by that processor according to its terms and policies.

7.3 Taxes and fees

Prices may exclude applicable taxes or government fees unless stated otherwise. Any applicable taxes will be charged as required by law.

7.4 Failed payments

If a payment fails, we may retry the charge, pause service, and/or require an updated payment method. We may cancel for nonpayment.

7.5 Cancellation

To cancel your subscription, you must contact us via email at info@weeklylawn.com. Cancellation stops future renewals. We do not guarantee refunds for partially used billing periods.

7.6 No chargebacks as a substitute for cancellation

If you have an issue, contact us first. Initiating a chargeback without attempting to resolve the issue may result in immediate cancellation and refusal of future service, to the extent permitted by law.

7.7 Price changes

We may change prices with reasonable advance notice. If you do not agree, you may cancel before the new price takes effect.

7.8 Non-refundable once service occurs in month

During any calendar month of an active subscription, once we visit the Property during that month to perform or attempt service, that month’s subscription charge becomes non-refundable, except where prohibited by law.

8) Communications

8.1 Electronic communications

You consent to receive communications electronically, including by email, text message, or through our website.

8.2 Service notices

We may send notices about scheduling, access issues, Plan adjustments, billing, service interruptions, and account changes.

9) Business Structure Changes and Assignment

9.1 Operating entity may change

WeeklyLawn may operate as a sole proprietorship, partnership, LLC, corporation, or other entity.

9.2 Assignment to successor entity

You agree that WeeklyLawn may assign or transfer this agreement and your subscription to a successor business entity (including an LLC formed later) or to an acquirer as part of a business reorganization, formation, sale, or transfer, provided that your service obligations and subscription terms are not materially reduced as a result.

10) Damage, Claims, and Liability Limits

This section is important. Lawn care involves equipment and conditions that can create risk even with careful operation.

10.1 Normal risks of mowing

You acknowledge that mowing and grass trimming may involve flying debris (small rocks, sticks), contact with hidden objects, and incidental impacts near grass edges.

10.2 We are not responsible for

• Pre-existing damage or wear
• Damage caused by hidden or unmarked objects, debris, pet waste, glass, metal, toys, hoses, cords, or similar items in the service area
• Damage to fragile items near mowing zones, including low-voltage landscape wiring, decorative edging, irrigation heads, shallow pipes, or unmarked underground items
• Damage resulting from unsafe property conditions, inaccessible areas, or customer failure to clear and secure the service area
• Indirect, incidental, special, consequential, or punitive damages (such as lost profits, loss of use, or diminished property value)

10.3 Notice and opportunity to inspect

To be eligible for consideration, you must report any claimed damage within 48 hours of the service visit, and you must allow us a reasonable opportunity to inspect before repairs are performed, unless emergency repairs are necessary to prevent immediate harm.

10.4 Our maximum liability

To the fullest extent permitted by law, WeeklyLawn’s total liability for any claim related to the Service is limited to the amount you paid to WeeklyLawn for the Service during the two (2) months immediately preceding the event giving rise to the claim.

10.5 No guarantees

The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.6 Indemnification

You agree to indemnify and hold WeeklyLawn harmless from claims, damages, liabilities, and expenses arising from your breach of these Terms, unsafe conditions at the Property, or your failure to clear or disclose hazards, except to the extent caused by WeeklyLawn’s gross negligence or willful misconduct.

11) Refusal of Service

We may refuse, pause, or cancel service if:

• The Property is unsafe, inaccessible, or materially outside the selected Plan
• Repeated access issues prevent service
• Payment fails or remains delinquent
• You or someone at the Property engages in harassment, threats, or unsafe behavior
• We determine the Property is outside our standard service model (including rural or acreage properties)

12) Dispute Resolution

12.1 Informal resolution first

Before filing any claim, you agree to contact us and give us a reasonable opportunity to resolve the issue.

12.2 Binding arbitration and class action waiver

Except for individual claims that may be brought in small claims court as described below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, “Dispute”) will be resolved by binding arbitration on an individual basis. You and WeeklyLawn agree to waive the right to a trial by jury and to participate in a class action or representative proceeding.

• Small claims carve‑out: Either party may bring an individual action in small claims court in Tennessee (or the small claims court for the county of your residence) instead of arbitration.
• Arbitration rules and forum: Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. If AAA is unavailable, the parties will select another nationally recognized arbitration administrator.
• Location and format: Unless the parties agree otherwise, the arbitration will take place in Tennessee, either in Davidson County or the Tennessee county where the Property is located. Proceedings may be conducted by video or teleconference where reasonably available.
• Costs and fees: Payment of filing, administrative, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules. WeeklyLawn will pay any fees required by those Rules for consumer arbitrations. The arbitrator may award fees and costs as permitted by law and the Rules.
• Individual relief only: The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. Claims may not be aggregated or brought on behalf of a class or the general public.
• Opt‑out: You may opt out of this arbitration agreement by sending a written notice within 30 days of the date you first accept these Terms or first use the Service (whichever occurs first). Send the opt‑out notice using the contact information provided on our website. Your opt‑out will apply prospectively only.
• Severability: If the class action waiver is found unenforceable as to a particular claim, then the arbitration agreement will be unenforceable as to that claim, and that claim must be brought in court. If any other portion of this Section 12.2 is found unenforceable, the remainder will still apply.
• Confidentiality: The parties will keep arbitration proceedings and awards confidential to the extent permitted by law, except as needed to enforce or challenge an award.

This Section 12.2 will survive termination of the Service and these Terms.

13) Governing Law and Venue

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of laws rules. If arbitration is not elected, you agree that any lawsuit must be brought in a state or federal court located in Tennessee, unless a different venue is required by law.

14) Changes to These Terms

14.1 Posting and effective date

We may update these Terms from time to time by posting revised Terms with an updated Effective Date at the top. Unless a different effective date is stated in the notice, changes take effect on the Effective Date shown.

14.2 Minor updates without prior notice

We may make non‑material updates (for example, clarifications, formatting, administrative corrections) without prior notice. The Effective Date will be updated to reflect such changes.

14.3 Substantive changes with email notice

For changes that materially affect your or our rights or obligations, we will provide reasonable advance notice by email to the address on file (and we may also post notice on our website or in your account). The notice will identify the Effective Date of the updated Terms. If you do not agree to the changes, you may cancel your subscription before the Effective Date (see Section 7.5). Continued use of the Service on or after the Effective Date constitutes your acceptance of the updated Terms.

15) Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

16) Contact

Contact WeeklyLawn by emailing info@weeklylawn.com